Shipping Policy
Processing & Handling
Orders are processed within 1-3 business days after payment confirmation.
You will receive a tracking number once your order has been shipped.
Processing times may vary during peak seasons or due to high demand.
Shipping Times & Rates
We offer worldwide shipping
Shipping times are estimated and can be affected by external factors such as customs processing and courier delays.
Expedited shipping options may be available at checkout (where applicable).
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
You can track your package using the provided link. If your tracking number isn't active immediately, please allow 48-72 hours for it to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes imposed by your country.
OctaneVault is not responsible for any additional charges—please check with your local customs office for details.
Delayed or Lost Shipments
If your package has not arrived within the estimated timeframe, please contact us.
We will assist you in tracking your package and resolving any issues.
If a package is deemed lost after an extended period, we will work with you to find a suitable solution.
Incorrect Address Disclaimer
Please double-check your shipping address before placing an order.
If an incorrect address is provided, and the order has already shipped, we cannot guarantee redelivery or refunds.
Returns & Refunds
If your order arrives damaged or defective, please refer to our Return Policy for assistance.
We currently do not accept returns for buyer’s remorse, so be sure to review your order before completing the purchase.
Need Help?
If you have any questions regarding shipping, feel free to contact our support team.
📦 Your Car. Your Rules. Our Gear. 🚗💨